Client Support

 

Our clients have the most qualified resources available to them for assistance with questions related to finance, analytics, software applications or technical issues.

Rely on BondEdge's unparalleled client service
BondEdge is committed to providing you with tools, training and support to help you manage the risk/return profile of your fixed income portfolios. We provide full installation and implementation of BondEdge including product training, technical assistance, and system integration. As a client, we provide you with on-going support so that you derive the most benefit from the system. On-site consultations and a toll-free client services line are included as part of your subscription.

BondEdge Client Services Group (CSG)
The CSG staff brings a variety of experience to the job and is the first place to turn when you have a question about using BondEdge - anything from modeling securities to running simulations, importing portfolios, updating your databases via the Internet and so on. The CSG is available at (800) 228-9715, or by email at fia.clientservices@interactivedata.com.